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The Bulletin Brief is a news digest about the University of Toronto, compiled for staff, faculty and librarians.
January 27, 2025  //  Subscribe to The Bulletin Brief  //  View this email in your browser 
U of T Scarborough psychology researchers found that artificial intelligence can create empathetic responses more reliably and consistently than trained crisis responders (photo by MTStock Studio/Getty Images)

ChatGPT perceived to be more empathetic than human crisis responders: Study

According to a new University of Toronto study, artificial intelligence (AI) can create empathetic responses more reliably and consistently than humans. That includes professional crisis responders who are trained to empathize with those in need.
 
“AI doesn’t get tired,” says Dariya Ovsyannikova, lab manager in Professor Michael Inzlicht’s lab at U of T Scarborough and lead author of the study. “It can offer consistent, high-quality empathetic responses without the emotional strain that humans experience.”

Driving scientific discovery

(photo by Hurdogan Guvendiren/Getty Images)

Sparking creativity and culture

Lobsang Lhalungpa, who served as a monk-official with the 14th Dalai Lama, collected and translated several rare Tibetan manuscripts over the course of his life (photo courtesy of Samphe Lhalungpa)

Updates from U of T

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Jan. 30

Jan. 31

Feb. 3

In the media

U of T’s Academic Wood Tower, currently under construction at the intersection of Bloor St. West and Devonshire Pl., was the subject of a recent story on BlogTO. The piece featured photos of the construction progress and highlighted how the tower is at the forefront of a wave of mass timber proposals in Toronto.
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