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E-mail at the University of Toronto

UTORmail is the institutional e-mail service of the University of Toronto providing e-mail access to students, faculty, and staff. Recognized as the first widescale network service to be deployed cross-campus, the UTORmail system currently supports a community of just over 160,000. The UTORmail technology consists of two components-a central electronic UTORmail Post Office (server) that sends and receives e-mail; and application software (referred to as client software) that runs on your PC or Macintosh.

The Network Services Group is responsible for the day-to-day operations of the Post Office and the evaluation and recommendation of client software. We also provide support and training to the Information Commons. See more about the Information Commons under Getting Help with UTORmail

Getting Started with UTORmail

  1. Activate Your UTORid
  2. Select an E-mail Package
  3. Configure Your E-mail Package
  4. Find out what you should do to help fight viruses and worms and spam.
  5. Learn how to manage your email: how to set vacation messages, automatically sort email into folders, and more.
  6. Take time to review the guidelines and rules.

Getting HELP with UTORmail

The Information Commons, through its Walk-in and Phone-in Help Desk services, is the first level of support when clients encounter problems with UTORmail software (installation and use). The Commons also prepares packages--called "starter" packages--which include appropriate software, installation and basic user guides for various computer configurations (Macintosh and PC). The Commons also supports the Computer Access Facility (CAF) on the first floor of the Robarts Library.

You can visit the Information Commons on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <>.

UTORmail Tools


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Page last modified on July 23, 2008, at 11:38 AM