2009-2010 HPME Seminar Series

Bridging the Quality Chasm: Team, Organization, and Health System Issues in Patient Safety and Quality of Care

Five years after the Canadian Adverse Events Study, health care organizations across Canada have launched efforts to improve patient safety. Despite these initiatives, many challenges remain. Much of the work in patient safety has emphasized safer practices by clinicians, yet safer systems will require more than individual efforts. Improvements in teamwork, organizational learning, and system coordination are critical to securing better outcomes.

Launching in September, the 2009-2010 HPME Seminar Series will focus on health care safety and quality issues that are relevant to health care practitioners, researchers, and consumers. This series of eight public presentations will share the insights of internationally-renowned health services and management researchers and the experiences of manager-practitioners actively engaged in quality initiatives in health services organizations. Chaired by HPME faculty member Ross Baker, these seminars will include presentations on and discussion of essential topics, including:

Innovation implementation and intervention experiences
Assessing and improving safety climate and culture
Governance for quality and safety
Learning from organizational failures
Effective measurement of patient safety
The role of information technology in patient safety and quality of care.

Visit the HPME Website in mid-August 2009 for a list of seminars and presenters.