Quota management on UTORmail has changed for the better! The new
quota enforcement is fairer and less cumbersome than the old system.
It provides better warnings to customers when space consumption
is too large and it simplifies cleanup. It also considers the sender
by providing notice when the recipient has not received a message.
This enforcement scheme is consistent with most other Universities,
Internet Service Providers, and even with Canada Post--delivery
of new mail stops if the mailbox at your house is full.
Under the new system, when a UTORmail account (inbox and any remote
folders) exceeds 100MB, a warning message is sent to the account
owner indicating that further growth may result in non-delivery
of new messages. If the same account continues to grow and exceeds
120MB, new mail will not be delivered. New mail will be held at
the UTORmail post office for a few days. New mail will start to
be delivered within half an hour when the account is sufficiently
reduced. Otherwise the
message will be returned to the sender, noting that delivery did
Are you over quota now?
If so, reducing you usage is a two-step process. After deleting messages, you must "Purge Deleted" or "Expunge". If you use a Trash folder, you must "Empty" or "Compact" your Trash folder. If you download entire folders to your personal computer, you must delete the folder on the UTORmail server.
For further information and details on how to perform this task, please read the section, How do I get back under 100 MB?, in the Frequently Asked Questions.
For more general information, please
read the UTORquota Frequently Asked Questions (FAQ).