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Check your disk space usage

You can check your UTORmail disk space consumption by visiting the UTORid management page and choosing "Get information". Be sure to select the: "Show current sizes of your UTORmail folders" option before clicking the Authenticate button.

Some quick tips for reducing space consumption:

1. Take out the Trash: deletion is a two (sometimes three) step process
Once a message is deleted, Netscape Mail users need to also Compress Folders AND Empty Trash, Outlook Express users need to Purge Deleted Messages and those using webmail via my.utoronto.ca need to click the Purge Deleted link. For a more detailed explanation see the FAQ: How do I get back under 100MB?.

2. Archive old messages and/or folders to your computer
Special folders such as the Inbox, sent-mail, Sent and Sent Items folders tend to grow at a rapid rate. Folders should be regularly cleaned up. If you need to archive messages and/or attachments for historical or academic reasons, you may move messages to local folders on your computer. If your computer's hard disk is not sufficient, you may want to invest in a removable storage device for your PC or Macintosh. Remember to take the time to do backups - your archival information is important. Customers with departmental support staff should ask about departmental practices for storing messages. For a more detailed explanation, see the FAQ: How do I get back under 100MB?.

3. Are you using POP?
Netscape Mail and Outlook Express can be configured to access messages in two ways: POP or IMAP. IMAP is the recommended configuration. IMAP leaves messages at the postoffice until you decide to delete or move them. POP downloads all new messages to your computer and will often leave an invisible copy of these messages at the postoffice. The invisible copies will build up and eventually push your account over quota. For a more detailed explanation, see the FAQ: How do I get back under 100MB?.


Last updated Aug 2005
A UTORmail project
2004 University of Toronto
Maintained by Network Services Group