Office of the Chair (cont'd)

Background to the Hospital Report Project

The Hospital Report is based on a four quadrant balanced scorecard model. It includes indicators of hospitals' efforts to improve management, integration, and innovation (system integration and change), clinical efficiency and outcomes (clinical utilization and outcomes), patient perceptions of care (patient satisfaction), and productivity, sustainability, efficiency, and liquidity (financial performance and condition).

Since 1998, the Hospital Report project has grown from a region and peer group-level report on inpatient acute care performance to include hospital-level reports on inpatient acute care, emergency department care, and complex continuing care; region and peer-group level reports on rehabilitation care, women's health, and nursing care; and a province-level report on mental health care. Full execution of the five-year work plan for the Report includes hospital-level reporting across all of these sectors, special reports on issues of interest to hospitals and the sponsors, the Ontario Hospital Association and the Ontario Ministry of Health and Long-term Care, and focused studies on hospitals' quality improvement efforts.

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